When are you open?

The Pet Treats Wholesale team is in the office Monday to Friday, 9am - 4pm.

Where are you located?

We are located at

Pet Treats Wholesale

The Old Brantano Shoestore

Union Street (Behind the Alphabet)

Burton on Trent

DE14 1AJ

How can I contact you?

Our phone line is open between 9am and 4pm, Monday to Friday, and can be reached on 01283 480080

You can also contact us by email to info@pettreatswholesale.com or through the live chat on our website. We aim to respond to all queries within 1 working day.

How long will my order take to arrive?

We aim to dispatch all orders within 48 hours following payment, and use next working day delivery services through DPD, DHL and Amazon Shipping, for shipment. As a result, you can expect to receive your order within 3 working days - often quicker!

Can I track my order?

Absolutely! When you complete a checkout, you'll be given a link to take you to the order status page, which is the final page of the checkout process. You can track the status of your order on this page or email us if you have questions.

What are your delivery fees?

We charge £4.95 for delivery for orders up to £60 - for orders over £60 it is free!

Can I collect my order from your warehouse?

Certainly! Our warehouse is open between 9am and 5pm, Monday to Friday, and can be found at Union Street, Burton on Trent, DE14 1AJ.

Can I add to my order after I have paid?

In general, no - however if you send us an email with your order number and what you would like to have added we will see what we can do.

How do I change my personal details?

Log into your account using your email address and password, then click on “My Account” (the little person symbol). Here you can update your personal details, such as your name and shipping address.

Are any of your products grain free?

Absolutely - we are committed to providing you with high quality, naturally sourced treats and as such none of our products contain grains! You can search the products on our website by your requirements - just click your requirement in the “Features and Benefits” menu on the left hand side of the product page.

Still have question?

Choose how to get in touch


Live chat

The fastest way to contact us

(Available 9am - 4pm, Mon - Fri)

*Excluding bank holidays


Email us

Email our Customer Service team at


(Available 9am - 4pm, Mon - Fri)


Call us

Call our Customer Service team on

01283 480080

(Available 9am - 4pm, Mon - Fri)

About us


Our Story

We Put Your Dogs First

Dominic was frustrated looking for the right treats for his dogs. One after another, none gave him satisfaction. He would come across poor quality imported products that were not produced to standards and were mislabelled, which often made his dogs ill. So much time and effort was consumed and all he wanted was to give his pups, his family, the love and treats that they deserved.

One afternoon, while walking his dog, an exciting yet scary thought came to his mind. “Why don’t I produce the treats for my dog? In fact, I can do it for other dogs too. I’m a trained chef, I’ve the knowledge and decades of years of experience in the food industry! I can do this!” He went out there and found a group of people who shared the same passion to make this dream happen. Little did he know the countless setbacks that were coming to his way or that he would turn into one of the largest producers in the country! But at the time, the one thing he was holding on to most was the unwavering desire to add value to any dogs’ life he could through great quality treats.

In 2011, Pet Treats Wholesale Ltd. came into existence. It has had the honour to satisfy thousands of dogs all over the world as well as their owners, build their trust and maintain relationships over the past decade. This is the pride and joy of the entire Pet Treats Wholesale team. He is humbled and thrilled to continue this journey with a goal in mind which is to put your dogs first.

Our Aim

"Nothing less than to produce Natural Treats with only British & EU approved products and gourmet sausages made with only the finest quality British meats that are not only wholesome goodness but also supporting the British farmers and meat industry."

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