: 01283 480080 | : info@pettreatswholesale.com

FREE SHIPPING on orders over £100

FAQ

After payment, your order will be dispatched within 24hours and delivered the next working day.

After payment, your order will be dispatched within 24hours and delivered the next working day.

Absolutely! When you complete a checkout, you'll be given a URL to the order status page, which is the final page of the checkout process. You can track the status of your order on this page or email us if you have questions about your order.

We're open from 9 am - 4 pm, Monday - Friday. We're closed on Saturday & Sunday and Bank Holidays.

If your delivery falls on a Bank Holiday (or another day that DPD - our delivery service - can't deliver on), we'll usually adjust the date for you so it arrives on a convenient day for you. We'll always let you know about this in advance so you can make sure the change works for you. You can always reschedule your delivery by calling or emailing us.

Sorry, you'll just have to put in a new order.

Certainly! To change any of your personal details, start by logging into your online account with your email address and chosen password.

Click the “VIEW ADDRESSES” button under ‘Account Details’, and then click “ADD A NEW ADDRESS”. Here you'll be able to change any of the following:

your first or last name
your company name
your mobile number
your zip code
your default delivery address

Make sure you click ‘ADD ADDRESS’ when you're done and you'll be good to go.

First, you'll need to go to your online account. Then click on "Order History" on the top right corner. Then click ...

Customer can select the product and then he/she can purchase again.


Absolutely! All of our sausages are gluten free, grain free, and hypoallergenic.